1. Information We Collect

When you communicate with us via WhatsApp, we may collect:

Your WhatsApp phone number and display name
The content of the messages you send to us
Any files, images, or documents you choose to share
Technical details such as message timestamps and delivery status

2. How We Use Your Information

We use the information we collect through WhatsApp to:

Respond to your inquiries and provide customer support
Send you notifications or reminders related to your account or bookings
Improve our services and understand customer needs
Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your data only:

With service providers who help us operate WhatsApp messaging
When required by law or to protect our legal rights

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

5. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us. You may also opt out of receiving WhatsApp messages by notifying us directly.

6. Data Retention

We retain your WhatsApp messages and related data only as long as necessary to provide our services and comply with legal requirements. Messages may be deleted upon your request.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: dennj@latinum.ai
Address: DogPatchLabs, The CHQ Building, Custom House Quay, Dublin 1, D01 Y6H7 Ireland